Privacy Policy

Last updated: 9/23/2024

We do not share, sell or convey your personal information with third parties for marketing or promotional purposes.

This policy explains what data we receive when you visit www.affordablehousingadvocates.org. If you apply for services, we may collect more data.

I) Information We Collect

Information you give us
We collect personal information from you when you express interest in receiving communications or services from us. Typically, this will include your name and contact information (such as email address or phone number).
Information we obtain automatically
We collect some information automatically when you call us or visit our website. When you visit our website, we receive information such as the type of device you used to visit the website, the internet browser you used, the date and time of your visit, your IP address, and what pages you visited. Some of that information is stored using a technology called “cookies.”

II) Why We Collect Information

AHA uses the information we collect to communicate with you, see how our content is being accessed, provide legal services, comply with legal obligations or funder requirements, and learn how we can improve. We never sell your information.

III) Information Sharing

Our Technology Partners
We reserve the right to use any appropriate third-party technology tools for the purposes listed in the section “Why We Collect Information.” Any technology used for these purposes is reviewed to ensure that any information we share with them is not being used or shared for unauthorized purposes. Some of these partners are listed below.
- Google: Our website and Gmail accounts use Google Analytics to help us understand how visitors find us and interact with our content. For more information about how Google Analytics uses your data, please visit: https://support.google.com/analytics/answer/6004245#info_for_visitors.
- HostPapa: HostPapa hosts our website on their servers. Their privacy policy can be found at https://www.hostpapa.com/privacy/
- Microsoft Outlook: We use Outlook to send communications via email. You can find out more about what MailChimp Microsoft tracks using cookies at https://privacy.microsoft.com/en-us/privacystatement.
- Zoom: Zoom hosts our online intake, virtual meeting space and related calendars. Their privacy policy can be found at https://explore.zoom.us/en/privacy/.
Our Service Partners
We may share your information with partners who work with us to provide services. These may be community-based organizations, other legal service providers, research organizations, or government agencies.
Our Funders
Our funding agencies require us to report on our services, which may include how many people have been helped through our website. We may share aggregate or anonymized data with them as necessary, but will not share individually identifying information.
Our Legal Obligations
Except as listed above, AHA will not share your information without your consent or unless required by law.

IV) Your Data Rights

Text Messages (SMS/MMS).
We will only send text messages to you if you have provided us with a mobile phone number and given us permission to text you. The types of things that we might text you include the status of your application for legal services, referral information, appointment reminders, or updates regarding the legal services you are receiving from us.

By agreeing to receive text messages, you acknowledge that standard text messaging rates from your wireless carrier may apply. Any costs related to receiving a text message are the responsibility of the individual receiving the messages. Check with your mobile phone provider for details on receiving text messages.

At any time after receiving a message, you can text STOP to stop receiving future messages. You will receive a confirmation text. To undo this, text START to begin receiving messages again.
Email messages.
An email address is not required to receive services from AHA. If you choose to provide us with your email address, we may use it to provide you with individual updates about the services you are receiving, or to share general communications about AHA.

You can opt out of receiving general communications about AHA by clicking “Unsubscribe” at the bottom of the email you received or by contacting admin@affordablehousingadvocates.org, Subject: “Opt Out”.
Minors.
AHA’s website is not designed for children under 18, and we do not knowingly collect any information from children under 18, through our website. If you apply for legal services, we may ask about your household composition (including the number of minor children who live with you), in order to assess your income eligibility.

V) Policy Updates

This policy may be updated periodically. All updates will be shared on our website and the date of our most recent update will be reflected in the policy.

VI) Our Contact Information

To ask a question about AHA’s privacy policy, email, or using AHA’s website, please contact: admin@affordablehousingadvocates.org.